Refund policy

Return and Refund Policy

Effective Date: September 18, 2026

At Clearbin Homes, operated by LAJKONIK INC, we want every customer to feel confident and satisfied with their purchase. We carefully select and prepare our oral-care products, including mouthwash, oral sprays, and mouthwash foam, with the goal of supporting your daily personal care routines. We understand that customers may occasionally need to request a return, replacement, or refund, and we have created this policy to provide a clear and fair experience.

1. Return Eligibility

We accept eligible return requests within 30 days from the date your order is delivered.

To qualify for a return:

  • The item must be unused, unopened, and in its original packaging.
  • The product must be in the same condition as received.
  • The customer must provide proof of purchase or order information.
  • The return request must be submitted within the applicable return period.

Due to the personal-care nature of our products, opened, used, or altered oral-care items may not be eligible for return for hygiene and safety reasons. This includes opened mouthwash bottles, oral sprays, and mouthwash foam products.

2. Damaged, Defective, or Incorrect Orders

We carefully inspect products before shipment. However, if your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible.

Please provide:

  • Your order number;
  • A description of the issue;
  • Photos showing damage or incorrect products, if applicable.

After reviewing your request, we may provide a replacement, refund, or another appropriate solution.

3. Return Process

To begin a return request, please contact our customer service team:

Email: [email protected]

Please include:

  • Full name;
  • Order number;
  • Product details;
  • Reason for return.

Customers should not send products back before receiving return instructions from our team.

Returns must be shipped to:

LAJKONIK INC
5708 E 6th Street
Tucson, AZ 85711
United States

Customers are responsible for return shipping costs unless the return is caused by an error on our part, such as receiving a damaged or incorrect item.

4. Refund Processing

Once we receive and inspect an approved return, we will process the refund within a reasonable timeframe.

Approved refunds will generally be issued to the original payment method used during checkout.

Please note:

  • Banks and payment providers may require additional processing time.
  • Shipping charges, if applicable, may not be refundable.
  • Refund timing may vary depending on your financial institution.

5. Non-Returnable Items

For health, safety, and hygiene reasons, the following products generally cannot be returned after opening:

  • Used mouthwash products;
  • Opened oral sprays;
  • Opened mouthwash foam products;
  • Products damaged due to misuse or improper storage.

6. Order Cancellation

Customers may request cancellation shortly after placing an order. We will make reasonable efforts to accommodate cancellation requests before shipment.

Once an order has been processed or shipped, cancellation may no longer be available.

7. Policy Updates

LAJKONIK INC reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page with an updated effective date.